communication
What You Don't Say Means More
Telephone Skills in Dentistry – by Larry Guzzardo
Dentistry is part art, part science, but all about people. In dental school, the “people” part of the equation was overlooked, and it takes a number of years in practice to realize it’s importance. Dentistry is a service business, and communication is paramount to its success. Communication, by definition, is “the exchange of ideas, messages, ...
Lost in Translation: Dental Patient Testimonials
On July 28, 1945, Japanese Premier Suzuki received a demand from The United States to surrender after a long and drawn out war in the pacific– or suffer what would become the dropping of an atomic bomb on Hiroshima. When he spoke to the press on that day, Suzuki used the word “mokusatsu” in his ...
Start The Day With A Powerful ‘AM Huddle’!
Yesterday is gone, tomorrow is not yet here, and what you are left with is today; make this the best day of your life! Yes doctor, I mean you! Get up this morning, walk into your dental practice knowing that today is going to be productive and fun; it’s going to be the best day ...
